FAQ
How do I order books and CDs?
You can phone in an order (866-862-7325), download an order form and fax it (978-448-1237), email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or shop in our online store.
What's the difference between the student and teacher edition?
Both the teacher and student editions are bound books, but the teacher edition has the answers printed into all the exercise sections, whereas the student book has blank spaces.
What's the difference between the teacher edition and the answer key booklet?
The teacher edition is essentially a student book with answers printed into it. The answer key booklet, on the other hand, only contains printouts of the exercises with answers filled in.
How often do you update your books and what changes do you make?
We make a point of updating our books every year in order to keep them up-to-date with cultural information. These yearly updates keep our books fresh and current and allow us, for example, to list current heads of state and populations on our country maps. A new edition of the Spanish book comes out in June of 2010. Our next French update is slated for June of 2011.
Can I purchase through third-party resellers like Ebay and Amazon.com?
While many book resellers offer our books, they sometimes sell used, old, or very out-of-date versions. To ensure that you receive the most recent books you should order directly through our online store, call us at 866-862-7325, fax us at 978-448-1237, or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Is there any difference between the hard-copy and the electronic tests?
No. The tests themselves are exactly the same. Both versions come with four-page tests for every chapter in the book. They also come with the answer keys. The hard-copy version is ready to photocopy for your students while the electronic version can be downloaded and run off easily. The electronic version was produced using Microsoft Word, so you can easily modify the tests or cut and paste for extra flexibility or if you just want to do some more exercises.
What format are the electronic tests in?
The tests on the CD-ROM come in Microsoft Word format. They are easily usable on PCs and Macs.
How do I order teacher's materials?
Teacher Editions, Answer Key Booklets, and Teacher Test Packets cannot be ordered online. To order these products, please submit a high school or college purchase order when you order by phone, fax, or mail. Homeschool families and adult learners can order these materials by phone (866.862.7325), fax (978.448.1237), or by e-mailing us.
How about the audio CDS? Can you tell me about them?
These CDs provide wonderful practice for students. The CDs that correspond to Levels I and II model the new vocabulary of each lesson, have a segment for conversation practice, act out the dialogues and have listening comprehension exercises. The CDs come in a handy cover, and icons in the book tell you exactly what track on the CD corresponds to each exercise.
Our advanced CDs model the vocabulary of each lesson, have a segment for conversation practice, and offer oral renditions of articles of cultural interest. Comprehension questions follow, too.
We have engaged all native speakers for this project. On the Spanish side, we were able to hire actors who represent eight different Spanish-speaking countries …. we wanted students to hear different accents. On the French side, we obtained the services of expert actors, including Mirabelle Kirkland, a leading actress and television personality from France. The quality of these CDs will astound you and aid your journey to fluency.
Is there an audio CD for the ADVANCED Spanish or French books available?
Yes! These three-CD sets have been recorded and are available as of June of 2010.
I need ISBN numbers to order through my school. Where can I find this information?
A full list of our products with ISBN numbers is available on our ordering form .
How do you ship your books?
We ship most of our books via UPS Ground. However, most smaller orders are sent via Priority Mail from the US Postal Service.
What are your shipping and handling charges?
We charge a flat 10% with a minimum of $7.50.
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Find the Free Newsletter box on the left top of this page, enter your e-mail address, and click the button to the right.
